We’ve combined the power of PRO and Gearcor into one seamless, high-performance platform. Whether you’re a longtime PRO/Gearcor user or joining us for the first time, this new platform is designed to be faster, more flexible plus, more enhanced tool at your fingertips.
Here is everything you need to know about navigating the new platform!
Think of your Account Home Page (previously Dashboard) as mission control. You’ll have a clear view of Quick Access; Get to the areas of your account that matter most to you in no time.
Note: The number of items that you can see in the quick access section of your Account Home Page will vary based on your permission level. If you need additional access, you will need to reach out to your company admin.
From the User Management screen, just enter the user’s name and email, and assign them a role. The system will automatically send them a branded invite with a secure link to set up their account.
Note: There’s a 48-hour time limit before the confirmation link expires. You will have to resend the confirmation email for the user to gain access to their account.
Under your account settings, select “Tax Exemptions”. You can upload a certificate for each state in which you hold tax exemption. Each certificate goes through an approval process via our Accounting Department. Once approved (typically takes 24 hours), the tax exemption will apply to all future orders. If your Gear Expert® previously had your tax exempt information on file before you became a customer, you’ll need to re-upload your certificates.
Make sure you select “Tax Exempt” at checkout once your certificate is on file.
Note: Remember, tax is charged based on the ship-to location.
Typical roles can be:
Shop as you normally would for company-approved gear, add to cart, and checkout with any of your approved payment methods.
There are 3 ways to add products to your company catalogs so users can browse and purchase gear.
A team of Gear Experts® is ready to assist you with navigating the new platform.