The warranty for the 3Z RF Vision Antenna Aligner is similar to many standard warranties for electronic devices. We will outline some of the points below but recommend that you read this document which covers the Manufacturerâ€™s Warranty in its entirety as well.
What Is CoveredThe warranty is a limited warranty that covers factory defects in materials and workmanship in the product(s). It is effective for one (1) year from the date of original purchase and includes hardware as well as firmware and software updates.
What Isn't CoveredThe warranty, like most warranties, doesnâ€™t cover damage, deterioration, or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. Basically, take care of the device and donâ€™t try to fix it yourself if something starts malfunctioning. If you start having issues, contact one of our Gear ExpertsÂ® and we will help you get the process started.
Who Is Covered
It is important for us to mention that only the original purchaser of the RF Vision Antenna Aligner is covered under the warranty. This means that the warranty is non-transferrable, and you will need proof of purchase in order to make a claim. For more information about the warranty claim click here. As you see from the warranty information, not everything is covered. Not to mention that the warranty only covers the first year of you owning the device. Thatâ€™s where something like the Damage Protection Plan comes into play.
Damage Protection Plan
The damage protection plan is an optional plan that can be purchased in conjunction with the 3Z RF Vision Antenna Aligner. This plan is unique because it can be renewed every two years â€“ ensuring that you never have to go a minute without being covered.
Included in the Damage Protection PlanThe damage protection plan covers: â†’ Bi-annual premium calibration for the term life of the plan ($895.00 value per 2 years) â†’ Bi-Annual battery replacement included for the term life of the plan during bi-annual calibration ($595.00 value per 2 years) â†’ The manufacturerÂ´s warranty is extended during the Damage Protection Plan period. â†’ Bi-annual cleaning, and/or tune-ups during included recalibrations. â†’ Damage caused by accidental physical damage including unit dropped from buildings and towers. â†’ Damage caused by spilled liquids or accidental rain. â†’ Cosmetic defects or damage (such as cracked outer cases, cracked LCD screens) or defects that inhibit the proper operation and performance of the covered items. â†’ Electrical damage caused by improper or over-charging of battery or using incorrect voltage outlets or incorrect recharging adapters. â†’ Damage due to dust, animal or insect infestation. â†’ Repair or replacement due to vandalism, riot, or general environmental conditions, including but not limited to rust, corrosion or mold.
The Fine PrintThe damage protection plan is subject to the following â†’ Each time a 3Z RF Vision is sent to repair, 3Z Telecom will charge an Evaluation Fee of $99.95 to evaluate the condition and repair plan required for the equipment. â†’ The 3Z RF Vision is subject to a $2,000 deductible in the event that a full replacement of the product is required. â†’ The damage protection plan cannot be transferred to any other alignment tool. â†’ All shipping and associated costs are the responsibility of the owner and not included in the damage protection plan. Got questions or need more information about the warranty and damage protection plan? Click here to contact our Gear ExpertsÂ®. â†’ Click here to see the 3Z RF Vision Antenna Aligner â†’ Click here to see everything from 3Z â†’ Click here to see our previous blog posts on the 3Z RF Vision.
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